OFFLINE  The printer is offline Press GO or READY or ONLINE to place the printer online. OUTPUT BIN FULL alternates with CLEAR PAPER FROM [BINNAME] The output bin is full and needs to be emptied. Remove the sheets from the output bin. Also, the output sensor could be out of alignment, or the photosensor for the output bin could be bad.  Read More →

ACCESS DENIED MENUS LOCKED The control panel function you are trying to use has been locked by the network administrator to prevent unauthorized access. Ask the network administrator to unlock the function. Perform a cold reset. This will reset the printer to factory defaults. If a JetDirect network card is installed it will also reset the IP address and other settings so you might want to remove the... 

50.4 PRINTER ERROR      A problem exists with the customer’s line voltage.      1. Remove the printer from any UPS supplies, additional power supplies, or power strips. 2. Plug the printer into a wall outlet and see if this resolves the problem. 3. If the printer is already plugged into a wall outlet, try another power source in the building that is independent of the one currently being... 

13.XX PAPER JAM [LOCATION]      Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.      For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open... 

Note: service mode is intended for repair technicians and generally the only reason to enter service mode is to change the maintenance count. HP Laserjet 8000, 8100, and 8150 Series service mode 1. Hold down SELECT and JOB CANCEL while powering on the printer, until all lights are illuminated and the Display is blank. (If the Display Panel reads INTERNAL TEST at this point, the keys were released too... 

How many times have you had an issue with your inkjet printer and gotten so frustrated that you just wanted to throw it out the window? Even the most minor printing glitches can cause monumental headaches unless you know how to properly troubleshoot problems with yourinkjet printer. Use the following tips to help solve common inkjet printing problems the next time you, or your printer, are in a jam.  Read More →

16.Last page of document is left in the printer. 1.Use the printer FORMFEED button to eject the paper. 2.Add another separator page to the end of the document in the word processing program. 17.Printer loses text. 1.Reinstall printer software drivers. 2.Try a different printer cable.  Read More →

1.MOST COMMON PRINTER PROBLEMS – Printer doesn’t Print a.Check that the printer is turned on. b.Check that printer on-line button is lit. c.Check that printer cable is connected to both the printer and the computer. d.Check that paper is properly setup in the printer. e.Try printing a printer self test without the computer. There may be a problem with the cartridge. f.Check that computer is setup... 

ERROR OPTION RAM CHECK 1. Option RAM error. ERROR ENGINE FUSING PROBLEM 1. Fusing temperature is higher or lower then the reqiured value.  Read More →

To clear the message from the LCD display on Sharp JX9400/9600 and TI Pro 600 printers: 1. Turn Printer off. 2. While holding down Enter and Menu keys, power the printer on. 3. You should see PCU Diag Mode displayed. 4. Hit Menu key 6 times till Counter Set is displayed. 5. Hit Enter key 6. Dev xxxxx displayed, left 3 numbers are blinking.  Read More →

Step 1 # Installing the Macintosh utility files 1. Insert either the printer’s CD-ROM or Phaser 350 Color Printer Installer for Mac® OS Disk 1 into the appropriate drive. 2. Double-click the Phaser 350 Installer icon. Click Continue until the Easy Install window appears. 3. Select Custom Install from the pull-down menu. 4. Select the Printer Utilities item from the list. 5. Click Install.  Read More →

Step 1 Installing the PC utility files 1. Insert the printer’s CD-ROM or Phaser 350 Color Printer Installer for Windows Disk 1 into the appropriate drive on your computer. 2. Do one of the following depending on your computer system: Windows 95 and Windows NT 4.0: 1. Click the Start icon in the taskbar on your screen. In the menu that appears, click Run.  Read More →